What is a workspace?
A workspace is the shared home for one company, product team, or client account. It holds the teammates, projects, integrations, usage balance, and billing controls for that group.
One workspace usually covers your whole team: invited teammates, connected projects, integrations, usage, model access, and billing live together. Each plan includes monthly usage; extra purchased usage rolls forward until it is used.
Think of it as the shared account where your team runs Gently together — not a seat, and not one workspace per person.
A workspace is the shared home for one company, product team, or client account. It holds the teammates, projects, integrations, usage balance, and billing controls for that group.
Most customers start with one workspace. Add another only when a group needs separate billing, usage limits, integrations, or admin control — for example, a separate business unit or client environment.
You do not need to bring model keys just to get started. Gently is model-agnostic, so the right model can be matched to the job instead of locking your team into one provider.
Start with Gently-provided access to capable models immediately. Your monthly included usage covers tokens, sandbox work, browser checks, and artifacts.
Gently can work across OpenAI, Anthropic, and open-source model families, so sessions are not locked to a single provider.
Connect your own API keys, ChatGPT or Claude subscriptions, or local models on your Mac. BYO runs count at just 10% of their list value — you pay your provider, and Gently charges only for the platform around the tokens. Private deployments and BYO cloud land in Enterprise.
Enterprise is for teams that want Gently's workflow with their own infrastructure choices: private cloud environments, model accounts, dedicated capacity, or stricter security requirements.
Talk to usGently tracks the real costs behind each run — AI tokens, sandbox time, browser checks, and artifacts — then applies the workspace's usage markup. Admins see both the real cost and the customer-facing usage balance.
Provider cost plus a 10% platform fee for the models Gently runs for you.
Bring an API key, a ChatGPT/Claude subscription, or local models — billed at just 10% of list value for the platform around them.
Cloud workspaces priced on what they reserve — $0.12 per vCPU-hour + $0.03 per GB-hour across your app and its services (a 2-vCPU/8GB box ≈ a GitHub Actions runner). Free on your own Mac with Gently Desktop; a reduced platform rate in your own cloud.
Recorded browser checks, screenshots, and interaction runs.
Usage-based pricing should feel predictable. Gently lets admins decide whether to pause, consume prepaid rollover balance, or permit a capped monthly overage.
Next month starts with a fresh included allowance, while the remaining add-on balance keeps rolling forward.