Triggers from anywhere
Jira, GitHub, Slack, or cron fire a saved prompt — wire it once.
Use cases
For operations
Wire the triggers once. The triage, reports, and glue run themselves.
When a bug lands in Jira, Gently triages it automatically. The 9am report posts itself. The “tiny” internal script ships as a PR — without the engineering bottleneck.
Gently handles the project setup. Each thread gets its own isolated environment and running preview, so you can work without local installs or waiting for a shared environment to be fixed.
Triggers fire prompts from Jira, GitHub, Slack, or a schedule — no babysitting.
Inbound issues get triaged automatically, with a comment back to the source.
Internal scripts ship as reviewed, versioned PRs — not tribal knowledge.
The request and the working result
Test a successful and a failed delivery.
QA prompts
A courier accepts a route, delivers one order, and cannot deliver another. QA needs to check what happens next.
Task prompt
Test that a courier can accept a route, deliver an order, and mark another delivery as failed. Check the customer emails too.
Read the full task prompt
Test that a courier can accept a route, deliver an order, and mark another delivery as failed. Check the customer emails too. Follow-up: Re-test accepting a route, delivering one order, and marking another delivery failed in the browser. Use demo orders with customer email addresses and check both emails. Follow-up: Summarize the completed browser checks and the two verified emails in a short checklist.
Crosstown is a fictional delivery app. This capture comes from actual work in Gently.
Where momentum gets lost
The work around the work.
Gently takes on the interruptions and follow-up loops that crowd out higher-leverage work.
- 01
Weekly status roll-ups are compiled by hand, every week.
- 02
Small automations sit in the eng backlog for months.
- 03
Runbooks live in one engineer’s head and break when they’re out.
What you can do
Operations, in one workspace.
Auto-triage
Inbound issues are reproduced and explained, with a comment back to the source.
Scheduled digests
The weekly support-inbox sweep and “what shipped” reports post themselves.
Scripts as PRs
Internal glue gets reviewed, versioned, and out of one engineer’s head.
Jira triggers Cron schedules Auto-triage Implement → PR Fan-out MCP
Gently for every team
Product managers
Feasibility → an approved plan → a working prototype + PR.
Designers
Wireframe to align, live preview to verify, PR to ship the polish.
QA & testers
Test plans you can run, video proof, and an automated PR test gate.
Engineering
Implement to a verified PR, then auto-fix CI and address review comments.
Give operations a safe way to work with the product.
Start with questions. Grow into plans, previews, tests, and pull requests when your team is ready.
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